Frequently Asked Questions
Q. Are there any hidden fees associated with the subscription box, like cancellation fees?
A. There are no hidden fees whatsoever. You can cancel or modify your subscription at anytime. You will only ever pay for the boxes you receive. Shipping is free for all US orders as well.
Q. Your pro stock and demo gear for sale is way cheaper than other retailers. How do you have such low prices?
A. We don't get our inventory directly from the manufacturers, so we're not beholden to their mandated pricing. We get our inventory from pro, junior, and college teams looking to liquidate unused gear, and we pass those savings on to you.
Q. Can I change what rolls of tape I receive every shipment or change the frequency of shipments?
A. Absolutely. You can change the options for your subscription at any time by logging in to your account. You will receive an email with instructions when you sign up.
Q. When will there be a goalie-specific subscription box?
Q. Where are you located?
A. We are located in Steger, Illinois, just south of Chicago.